Privacy Policy

Introduction

BlackHills.biz ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, engage our SEO services, or hire us to generate and publish AI content on your social media and website accounts.

Information We Collect

• Personal information: information you give us directly — name, email, phone number, and business details when you contact us or sign up.
• Account and integration credentials: to publish on your behalf, we collect and store the login credentials and access tokens you provide for your social media and website accounts (for example WordPress, Shopify, Meta, and similar). These are stored securely and used only to deliver the services you've requested.
• Usage and technical data: information collected automatically when you visit our site — IP address, browser type, pages visited, and time on site. We use cookies and similar technologies to analyze traffic and improve the experience (see Cookies & Tracking).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and services.
• Input your business and content details into third-party AI tools (such as OpenAI) to generate marketing copy, articles, images, stories, and advertisements.
• Publish AI-generated content to your connected accounts according to your service agreement and instructions.
• Communicate with you about your projects, updates, and support.
• Send service and (where you've opted in) marketing messages. Every marketing email includes an unsubscribe link, and you can opt out at any time.
• Comply with legal obligations and enforce our terms of service.

AI and Content Practices

For our content and ad services, we input client-provided information into third-party AI tools (such as OpenAI) to draft copy, stories, images, and advertisements. We avoid placing sensitive personal identifiers into AI prompts where doing so could publicly expose your private identity. We post to third-party platforms strictly on your instructions.

Sharing of Information

We do not sell, rent, or trade your personal information. We share information only with trusted vendors who help us operate, including but not limited to website hosting providers, payment processors, email and customer-support platforms, analytics services, and third-party AI providers (such as OpenAI). We may also disclose information if required by law or in response to valid requests from public authorities.

Data Security

We use reasonable technical and organizational measures — including encryption in transit, secure storage of credentials and tokens, and access controls — to protect your information from unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure. If a data breach affects your personal information, we will notify affected clients as required by law.

Data Retention

We keep personal data only as long as needed:

• Account and integration data: for the life of your account, plus up to 90 days after it closes.
• Access credentials and tokens: deleted when you disconnect an integration or close your account.
• Billing and tax records: up to 7 years, to meet tax and accounting requirements.
• Support and communication records: up to 2 years after your last contact.
• Website and usage logs: up to 12 months.

After these periods we delete or anonymize the data.

Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate information.
• Deletion — ask us to erase your personal data under certain conditions.

To exercise any of these, email us at the address below.

Cookies and Tracking

We use cookies and similar technologies to run the site, remember your preferences, and measure traffic and ad performance (including pixels from platforms such as Meta and Google). You can accept or reject non-essential cookies through your browser settings or any cookie banner we provide. Blocking them won't prevent you from using our core services.

Children

Our services are intended for businesses and individuals 18 and older. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us and we will delete it.

Links to Other Websites

Our website may link to third-party sites we don't operate. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time for operational, legal, or regulatory reasons. We'll post the updated version on this page and revise the effective date below.